RYUPUNCH

Policy

Privacy Policy

Effective date: 18 August 2026

01Who we are

Ryu Punch ("we", "us", "our") is a strategic marketing and technology agency operating from Chennai 600072, India (CIN: 33AJBPG0421H1Z1) and Business Bay, Dubai, UAE.

We are the data controller responsible for the personal information described in this policy. For any privacy-related query, contact us at info@ryupunch.com.

02Information we collect

We collect information you provide directly and information gathered automatically when you use our website or services:

  • Contact and enquiry data — name, email address, phone number, company name and the contents of messages you send through our forms.
  • Business information — details you share about your objectives, projects and requirements.
  • Usage and device data — pages visited, referral source, browser type, device type, approximate location and other analytics data.
  • Cookies — as described in our Cookie Policy.

03How we use your information

We use your information to:

  • Respond to enquiries and communicate with you.
  • Deliver, manage and improve our services and projects.
  • Personalise and improve your experience of our website.
  • Send updates and marketing communications where you have consented or where permitted by law.
  • Comply with legal and regulatory obligations, and protect our legal rights.

04Legal basis for processing

Where the GDPR (or equivalent law) applies, we process personal data on the following bases:

  • Consent — where you have opted in to marketing or cookies.
  • Contract — where processing is necessary to perform a service agreement with you.
  • Legitimate interests — to operate and improve our business, secure our systems and respond to enquiries.
  • Legal obligation — where required to comply with applicable law.

05How we share information

We do not sell your personal information. We share it only where necessary and always under appropriate safeguards:

  • With service providers who help us run our website, analytics, email and other business tools.
  • With professional advisers (legal, accounting, consulting) where required.
  • With authorities or third parties where required by law, court order or to protect legal rights.

06Data retention

We keep personal information only as long as necessary for the purposes described in this policy, to comply with legal obligations, and to resolve disputes. Enquiry records are typically retained for up to 3 years after last contact unless a longer period is legally required.

07Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal data.
  • Restrict or object to certain processing.
  • Request data portability.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email info@ryupunch.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

08Security

We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

09Children's privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.

10International transfers

Ryu Punch operates from India and the UAE, and our service providers may process data in other countries. When personal data is transferred internationally, we take steps to ensure it is protected to a standard comparable to its origin jurisdiction.

11Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Significant changes will be notified on this page and, where appropriate, by email.

12Contact us

Questions about this policy or your personal data? Write to us:

  • Email: info@ryupunch.com
  • India: Chennai 600072, CIN: 33AJBPG0421H1Z1
  • UAE: Business Bay, Dubai